Privacy Policy

This Privacy Policy explains information handling in Jovan, including short movement sessions, practice receipts, day stamps, weekly reflections, voice notes, movement collections, Circle interactions, profile controls and support correspondence. The provider identified as the seller on the Jovan App Store listing is responsible for Jovan and is referred to as “we” or “us”. This notice applies to Jovan; independent services you open have their own privacy notices. Contact us at support@jovan.app for privacy questions or requests. Reading this notice does not replace any separate consent required for a particular use of information.

Jovan processes the movement names you select or enter, session timing, completion status, dates, routines, plans, stamps, optional feelings and written reflections to display your practice history and help you return to a comfortable routine. A short session is still a record; Jovan does not infer a diagnosis, physical capability or clinical outcome from its duration. Your chosen profile name, image and preferences help present your experience. You do not need to provide a legal name, government identifier or medical history to record a movement. Quick Login does not obtain your Apple Account password, email address or contacts.

When you select a photo, Jovan processes that selected image for the attachment or profile image you requested. The system photo picker does not give Jovan unrestricted access to your photo library. Camera access is requested when you choose to take a photo. Microphone permission is requested when you choose to record; audio is used to save and play your voice note.

Jovan does not listen continuously, identify people by their voices, create voiceprints or automatically transcribe recordings. Avoid recording another person without their permission. Refusing a permission does not prevent use of unrelated movement and writing features. Change camera or microphone access in iOS Settings at any time; revoking access does not itself erase a recording already saved.

Circle handles the text, photos, replies, reactions, saved items, hidden posts and blocked-profile choices associated with your actions. The current application does not automatically transmit your practice journal, voice notes or Circle entries to other users. Selecting an iOS sharing destination can disclose the material you choose to that destination. Review the shared content before sending it: another service or recipient may retain or forward a copy, and deleting the original cannot recall those copies. Reporting and blocking controls manage content in your experience. To bring a safety concern to the provider’s attention, send a support email with the relevant description; an in-app report alone is not a message to a staffed review service.

Information is processed to perform the features you request, preserve and display your entries, apply visibility and safety preferences, and answer messages you send us.

Where data protection law requires a legal basis, necessary service processing relies on performance of our agreement with you; optional permission-based processing relies on consent where required. Handling support requests, investigating misuse brought to our attention and defending legal claims may rely on legitimate interests after considering your rights. A legal obligation may require preservation or disclosure of particular correspondence.

Where a reflection reveals health information, we do not require that disclosure and do not use it to build a health profile; any additional processing requiring explicit consent will require that consent before it occurs.

The application does not automatically upload your journal, selected media, profile or Circle activity to the Jovan provider. It does not integrate advertising networks, cross-app tracking, a remote analytics SDK, HealthKit access or precise-location collection. We do not sell personal information or share it for cross-context behavioral advertising. If you email support, we receive your email address, message and any attachments you include, together with ordinary email delivery information. Our email provider processes that correspondence to deliver and protect the mailbox. Please send only information needed to resolve your request. Apple handles App Store distribution and any diagnostics you separately elect to share under Apple’s privacy settings.

Jovan does not receive your payment-card details. External websites receive connection information when you choose to open them. No advertising or analytics scripts are embedded in this policy page.

Your entries remain available until you remove them or use the account-deletion control. You can delete supported records individually; Me → Settings & privacy → Delete account removes the app-managed profile, journal, attachments, stamps and plans after confirmation. Signing out does not erase entries. Export any records you want before deletion; an export may not include photo or audio attachments. Copies you previously shared and backups maintained under your own Apple settings must be managed separately. Support correspondence is kept for the duration of the request and for up to 12 months after closure, unless an unresolved dispute, security investigation or binding legal requirement needs longer preservation. Material retained for such a reason is restricted to that purpose and removed when the reason ends. We cannot retrieve entries that were never transmitted to us.

Use profile editing, record controls, export and deletion features to manage the information available in Jovan.

You may also email us to request access, correction, erasure, portability, restriction or an explanation of information we hold about you.

Where applicable, you may object to legitimate-interest processing and withdraw consent without changing the lawfulness of earlier processing. We verify requests using information proportionate to the request, rather than asking for unnecessary identity documents, and respond within the period required by applicable law. Authorized agents may contact us with evidence of authority. We do not penalize users for exercising privacy rights. If we cannot fulfill a request, we will explain the reason and available review or appeal route.

People in the EEA, United Kingdom and Switzerland may complain to their competent data protection authority. California and other applicable United States privacy laws may provide rights to know categories and specific pieces of personal information, correct or delete information, obtain a copy, appeal a refusal and opt out of sale, certain sharing or targeted advertising.

Jovan does not carry out those sale or advertising practices, or use sensitive information for unrelated profiling. These rights apply to the extent the relevant law covers the provider and request. Jovan is intended for people aged 16 or older and is not directed to children under 16. If you believe a child has sent personal information to us, contact support so we can investigate and remove it as required. The App Store age rating is a content rating and does not replace this eligibility rule.

Jovan uses iOS application isolation and permission controls for app-managed information. For information received through support, access is limited to people and service providers who need it for the stated purpose. No method of storage or delivery is guaranteed free of every risk. Protect your device and avoid sending passwords or unnecessary sensitive information in support messages. Email delivery and support handling may involve countries other than your own.

Where a restricted international transfer occurs, we use a legally recognized transfer basis, such as an adequacy decision or approved contractual safeguards, as applicable. You may request information about relevant safeguards. If a breach affecting information under our control requires notification, we will notify the affected people and authorities as required by law.

This edition takes effect on 9 September 2026. We will publish a revised date when this policy changes. A material change to information handling will be communicated in the application or another appropriate channel before it takes effect, and additional consent will be obtained when required. New functionality does not authorize undisclosed use of earlier entries. Direct privacy requests, permission questions and complaints to support@jovan.app. For the rules governing use of Jovan, read the User Agreement.